Returns + Exchanges


The Dough Folk values the quality of the products we craft. If for any reason you are not happy please contact us immediately. If the product you receive is faulty we will gladly replace the item. Please contact us within 7 days of receiving your product.

If you change your mind, we are unfortunately unable to offer you an exchange or refund of your product. 

If your product has been damaged during transit, please contact us immediately and we will work with the courier company directly to resolve the claim.

All items should be returned to:

The Dough Folk

226 Meeanee Road, Napier 4112


For any further information, please contact us at